What is Our Returns and Refund Policy?
All Hel Performance hoses whether in kit form or custom order are assembled after purchase therefore please choose carefully as returns will not be offered on these items. Other parts such as Tees, Valves and Biases can be returned but will incur a restocking fee of up to 10%.
Hel Products have a lifetime warranty.
If you are wanting to return an item due to a warranty issue, BEFORE sending any goods back, please contact us to see if it’s a problem we can help you fix as there could be a simple solution.
If you live locally, pop in and we’ll be glad to help.
Returning by post
Please send the goods with a copy of your invoice to:
Our returns policies do not affect your statutory consumer rights.